This Privacy Policy explains how ubet77 collects, uses, stores, and protects the personal data of players who register with or use the ubet77 platform at ubet77.win. Your privacy matters to us, and we are committed to handling your data responsibly and transparently.
Full name, date of birth, MyKad or passport details collected for account registration and KYC verification.
Email address, phone number, and residential address used for account communication and verification.
Transaction history, payment method identifiers, and withdrawal records in MYR. No full card numbers are stored on our servers.
Game session logs, login timestamps, IP addresses, device type, and browser data collected automatically during platform use.
ubet77 ("the Company," "we," "us," or "our") operates the online casino and sports betting platform accessible at ubet77.win. We are the data controller responsible for the personal data of registered players and visitors to the ubet77 platform.
This Privacy Policy applies to all personal data collected through the ubet77 website, mobile browser experience, customer support channels, and any promotional communications we send. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.
If you have questions about how ubet77 processes your personal data, please contact our Data Protection team via live chat on the platform or at [email protected].
ubet77 collects personal data that you provide directly, data we collect automatically when you use the platform, and in certain circumstances, data received from third-party verification partners. The categories of data we collect include:
a) Registration and Identity Data: Full legal name, date of birth, gender, nationality, residential address, email address, and contact number provided when you create a ubet77 account. Government-issued identity documentation (e.g., MyKad, passport) collected during the Know Your Customer (KYC) process.
b) Financial Data: Deposit and withdrawal transaction records, payment method identifiers (eWallet reference numbers, bank account last digits via FPX), currency denomination (MYR), and transaction timestamps. We do not store complete payment card numbers or full bank account credentials on our servers.
c) Gaming and Betting Activity Data: Game session records, wagering history, bet amounts and outcomes, bonus usage, RTP session data, and sports betting market selections. This data is retained for regulatory compliance, dispute resolution, and responsible gaming monitoring purposes.
d) Technical and Usage Data: IP address, device type, operating system, browser type and version, screen resolution, session duration, pages visited, referring URLs, and clickstream data. This is collected automatically through server logs and analytics tools.
e) Communications Data: Records of your interactions with ubet77 customer support including live chat transcripts, email correspondence, and any support tickets you raise.
ubet77 uses the personal data we collect for the following purposes:
ubet77 processes your personal data on one or more of the following legal bases:
ubet77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances and only to the extent necessary:
All third-party processors engaged by ubet77 are contractually required to process personal data only on our instructions and to implement appropriate technical and organisational security measures.
The ubet77 platform uses cookies and similar tracking technologies to maintain your login session, remember your preferences, monitor platform performance, and support security functions. Categories of cookies used include:
You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing the ubet77 platform, though some preference-based features may be affected.
ubet77 retains your personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory retention obligations. Specific retention periods include:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.
Subject to applicable law, you have the following rights regarding the personal data held about you by ubet77:
To exercise any of these rights, contact our support team via live chat or at [email protected]. We will acknowledge your request within five (5) business days and respond within thirty (30) days.
ubet77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Specific security measures include:
In the event of a personal data breach that is likely to result in risk to your rights and freedoms, ubet77 will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, in accordance with applicable data protection obligations.
The ubet77 platform is strictly restricted to persons aged 21 years or older. We do not knowingly collect personal data from individuals under 21. If we become aware that personal data has been collected from a person below the minimum age, we will immediately close the associated account, void all balances, and delete the personal data in question.
Parents and guardians who believe that their child may have registered with ubet77 should contact us immediately at [email protected] so that we can take prompt action.
ubet77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, platform features, or applicable law. The date of the most recent revision is displayed at the top of this page. Where changes are material, we will notify registered players via email or by displaying a prominent notice on the platform.
Your continued use of the ubet77 platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. We encourage you to review this page periodically.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ubet77, please contact us through the following channels:
We aim to respond to all privacy-related correspondence within five (5) business days. For subject access requests or erasure requests, please allow up to thirty (30) calendar days for full resolution.
We take data protection seriously so you can focus on enjoying the platform. Sign in to manage your privacy settings and responsible gaming tools from your account dashboard.
ubet77 operates under international gaming licensing. Players must be 21+. Please gamble responsibly.